Повышение на 3% на все сервисы
Leaseweb will increase %3 for all services starting from 2017
Dear User
At LeaseWeb, we are continuously striving to provide you with a better customer experience. This year was no exception, and we boosted our Customer Care team so that we are continuously available for you – anytime, anywhere, introduced multi user access to the Customer Portal, automated server installation with RAID, and added an additional security layer to access the LeaseWeb Customer Portal. With external factors increasing our cost base, we are writing to inform you of our annual 3% increase of our Service Charges based on our General Conditions. You can find them here.
The revised rates will apply only from 1 January 2017 onwards and applies only to agreements entered into before 1 January 2016. The revised price will be included in your first 2017 invoice and you can preview it on our Customer Portal from mid-December.
This year, we also expanded our product portfolio with additional Cybersecurity services, Private Networking, Remote Management, and launched vCloud in The Netherlands and Singapore. We extended our global footprint with eight additional data centers in the U.S. And to accelerate our Web Hosting related services, we also opened new PoPs in the U.S. and Switzerland. This price increase will allow us to continue investing in the development of features and services for you.
We thank you for your valued business. If you have any questions, please feel free to contact our Customer Care department.
Kind regards,
Benjamin Schönfeld Managing Director, LeaseWeb Deutschland GmBH
Dear User
At LeaseWeb, we are continuously striving to provide you with a better customer experience. This year was no exception, and we boosted our Customer Care team so that we are continuously available for you – anytime, anywhere, introduced multi user access to the Customer Portal, automated server installation with RAID, and added an additional security layer to access the LeaseWeb Customer Portal. With external factors increasing our cost base, we are writing to inform you of our annual 3% increase of our Service Charges based on our General Conditions. You can find them here.
The revised rates will apply only from 1 January 2017 onwards and applies only to agreements entered into before 1 January 2016. The revised price will be included in your first 2017 invoice and you can preview it on our Customer Portal from mid-December.
This year, we also expanded our product portfolio with additional Cybersecurity services, Private Networking, Remote Management, and launched vCloud in The Netherlands and Singapore. We extended our global footprint with eight additional data centers in the U.S. And to accelerate our Web Hosting related services, we also opened new PoPs in the U.S. and Switzerland. This price increase will allow us to continue investing in the development of features and services for you.
We thank you for your valued business. If you have any questions, please feel free to contact our Customer Care department.
Kind regards,
Benjamin Schönfeld Managing Director, LeaseWeb Deutschland GmBH
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